How much does a dialer cost a 10-agent insurance agency?

Here is one month for ten agents who each connect 2,000 minutes, with all ten dialing at the same time and 3 local numbers each. These are standard advertised rates; your written order confirms the terms.

That is $139 per agent a month, or $1,880 with Agent Assist on all ten. Taxes and separately confirmed surcharges are not in these figures. Check the totals for your own team in the dialer cost calculator, and see every rate on the pricing page.

Most dialers bill per named user or seat, so ten agents means ten seats. EmberDial bills per concurrent calling license: one license supports one simultaneous caller, and agents keep their own logins and share licenses across shifts. If every license is in use, the next agent waits in a queue until one frees up.

So the license count depends on how your floor works. Ten agents dialing together need ten licenses. Two shifts of five agents need 5 licenses, which cuts $495 a month from the license line. The minutes don't change, because the same calls still happen.

One trade-off: under 10 licenses, onboarding and the CRM connection aren't bundled. Self-service setup is still free, and a CRM connection is $499 one-time if you want one.

Connected minutes are the time agents spend talking, not ringing. An agent who talks three hours a day over 22 calling days connects about 3,960 minutes a month. Agents on aged leads or short shifts often talk less. Here is the EmberDial total for ten agents across that range.

The Agent Assist column adds $49 per license and covers assisted minutes past the pooled 3,000 per license with $15 packs of 1,000 minutes, assuming guidance runs on every connected minute. Without packs, guidance pauses at the allowance while calling continues.

Numbers, reputation monitoring, transcription and DNC screening are where quotes grow. Each dialer packages them differently. Here is what each one publishes, quoted from its own pages.

"Not listed" or "weren't found" means we didn't find it on the pages we checked, not that the product lacks it. Ask for a price on each one you need.

For each competitor, we take the plan whose dialing best matches EmberDial's, then add its published add-ons that match what EmberDial includes: number reputation and transcripts. The setup is ten seats and 30 local numbers, at list prices billed monthly. It's the same method as the cost check on each comparison page.

Flat seats don't grow with talk time, so the break-even depends on how much your agents talk. Here is when each one costs less than EmberDial at ten licenses with the same numbers. Items priced by quote are left out, so a real quote can only move these points higher.

• ReadyMode. Outbound minutes are free on both plans, subject to ReadyMode’s fair use policy; inbound minutes are $0.02 a minute (ReadyMode pricing). The example starts from ReadyMode Starter’s monthly list price, $239 per license billed monthly. Add inbound usage, voicemail drops and other charges from your quote. Source: ReadyMode pricing. EmberDial vs ReadyMode.
• PhoneBurner. Unlimited dialing with no per-minute charges, to numbers in the United States and Canada (PhoneBurner FAQ). PhoneBurner prices are per user. Sources: PhoneBurner pricing, ARMOR pricing. EmberDial vs PhoneBurner.
• CloudTalk. US and Canada calls are included under CloudTalk’s fair usage policy: by default 3,000 outbound minutes per user a month, with extra minutes charged from credit. CloudTalk prices are per user. Its add-on prices are published billed annually only, so a monthly CloudTalk bill may differ. Sources: CloudTalk pricing, number pricing. EmberDial vs CloudTalk.
• JustCall. Unlimited US and Canada outbound minutes under JustCall’s fair usage policy, which excludes call centers and telemarketing and lets JustCall place limits. JustCall prices are per user, with at least 2 licenses. Numbers use the lowest published price, $6 a month. Sources: JustCall pricing, local numbers. EmberDial vs JustCall.

Quote-only dialers need a number from sales. The table gives the all-in price per seat a quote must beat at each talk time, including carrier fees and add-ons.

• Convoso, checked October 7, 2026. Quote only. No prices listed. Convoso quotes by seats, features and integrations, primarily offers annual plans and lists 20% off annual plans. (Convoso pricing) EmberDial vs Convoso.
• Kixie, checked October 7, 2026. Quote only. Professional, Single-Line PowerDialer and Multi-Line PowerDialer are listed without prices. (Kixie pricing) EmberDial vs Kixie.

All six comparisons are on the compare page. For a feature view, see the final expense dialer overview.

On EmberDial, self-service setup has no fee: import a CSV, map its fields and start a campaign. At 10 or more licenses, onboarding and one CRM connection are included, with a 3-month minimum. Below that, a CRM connection is $499 one-time. Major data cleanup and white-label work are quoted separately.

Among the competitors, PhoneBurner’s FAQ describes month-to-month pricing with no setup fees and says an annual plan saves 15% (FAQ). ARMOR number protection is $5 a month per PhoneBurner number (help center). The other profiles don't record a setup fee either way, so ask each vendor about onboarding, number porting and CRM work before you sign.

These costs sit outside every figure above, and we don't price them here:

• Leads. Fresh, aged and live-transfer leads are priced by each vendor. Separate the lead cost from the software cost if your current dialer bundles them.
• DNC registry screening. EmberDial screens through your own DNC.com account, and PhoneBurner's registry scrubbing runs through a separate DNC.com subscription. Ask DNC.com for its price.
• Taxes and surcharges. EmberDial's written order confirms them before activation. Ask other vendors the same.

1. Who counts as a seat? Ask whether you pay per named user or per simultaneous caller, and whether part-time agents can share.
2. What is "unlimited"? Ask for the fair use policy, the minute allowance per user and the rate above it. Some policies exclude call centers or telemarketing.
3. Carrier and usage fees. Ask whether calling is billed apart from the subscription, and at what rate for inbound and outbound minutes.
4. Numbers. Ask how many local numbers come with each seat, what extras cost and whether number protection is charged per number.
5. Reputation monitoring. Ask whether it is included, a higher plan or an add-on, and which numbers it covers.
6. Transcripts and AI. Ask which plan includes transcripts, summaries and call review, and how live guidance is metered.
7. Voicemail drop. Ask whether it is included or charged per drop, and what consent it needs.
8. DNC screening. Ask whether registry checks run before every dial and whether they need a separate subscription.
9. Setup and commitment. Ask about onboarding, CRM connection and porting fees, minimum users, minimum months and annual terms.
10. Taxes and surcharges. Ask for an all-in monthly figure at your real talk time, in writing.