Dialer comparison
EmberDial vs JustCall: compare dialers, minutes and cost
JustCall sells per-user phone plans with a power dialer from its Pro plan. EmberDial sells concurrent calling licenses with power and predictive campaigns and bills connected minutes. Here is what each includes and what your team would pay.
The short answer
JustCall is a cloud phone system priced per user. Its power dialer starts on the Pro plan, and its predictive and dynamic dialers come with SalesPro, which is quoted. EmberDial runs power and predictive campaigns on every license and publishes its price: a concurrent license plus connected minutes, with transcripts, reviews, local numbers and compliance checks included. Per seat, JustCall’s Pro plan costs less; predictive dialing is where the plans diverge.
JustCall
From $29
per user a month on Team, billed annually, without the Sales Dialer. Pro, with the power dialer, is $49 annually or $69 monthly.
Where JustCall may fit better
- You want calling, SMS and AI tools in one per-user plan with 100+ CRM and data integrations.
- Your team logs calls in HubSpot, Salesforce, Pipedrive or Zoho CRM.
- Your calling is ordinary sales volume, not call-center or telemarketing scale, so unlimited minutes cover it.
EmberDial
$99 + 2¢/min
Per concurrent calling license a month, plus each connected minute. Billed monthly.
Where EmberDial may fit better
- You want predictive dialing without moving to a quote-only plan.
- You call at telemarketing scale and want every connected minute billed at a published 2¢ rate.
- Agents share licenses across shifts, so you pay for people dialing at once.
- You want local numbers and a Healthy, Watch or Flagged status on each one included per license.
JustCall details checked October 7, 2026: JustCall pricing, Sales Dialer FAQ (help center), fair usage policy.
EmberDial and JustCall side by side
Labels used in the table: Published: prices on the public site.Included: in the standard price.Some plans: on some plans only.Per minute: billed by usage.On request: set up for your team when you ask.Coming soon: not available yet, in progress.
| Topic | EmberDial | JustCall |
|---|---|---|
| Pricing model | Published $99 per concurrent calling license a month plus $0.02 per connected minute, billed monthly. Agents keep their own logins and share licenses across shifts. | Published Per user: $39 to $109 a month billed monthly, or $29 to $89 billed annually, with at least 2 licenses. Business and SalesPro are quoted. Source: JustCall pricing |
| Dial modes | Included Campaigns run in power or predictive mode, and agents can also dial by hand from the dialpad (click-to-call). | Some plans Power dialer on Pro and above. Predictive and dynamic dialers, up to 10 lines, come with SalesPro. The Team plan has no Sales Dialer. |
| Calling minutes | Per minute $0.02 per connected minute; no minutes are included. Ringing doesn’t count. | Included Unlimited US and Canada outbound minutes, under a fair usage policy that excludes call centers and telemarketing and lets JustCall place limits. Source: JustCall pricing, fair usage policy |
| Numbers and local caller ID | Included 10 US local numbers per license, pooled across your agency ($1 a month for each extra). Local caller ID picks from your own pool by area code, then state, then region. Branded caller ID, your business name on the lead’s screen, is coming soon. | Some plans Most extra local numbers cost $6 to $10 a month. The local presence setting is on Pro and above. Source: local numbers page, JustCall pricing |
| Number reputation | Included Each number shows Healthy, Watch or Flagged, and high-risk numbers can leave rotation. | Included Spam remediation for US numbers on every plan. Number Health comes with SalesPro. Source: JustCall pricing |
| Transcripts and AI | Included Live transcripts, recordings and call summaries with every license. Agent Assist & coaching (suggested next lines, playbook answers to objections, an up-next checklist and a graded review of every call) is an optional $49 per enabled license a month. | Some plans Unlimited AI transcription minutes on US plans. AI summaries, scorecards and sentiment are a $9 per user add-on, included on Pro Plus with real-time agent assist. Source: JustCall pricing |
| CRM integrations | On request Connected on request: name your CRM, such as HighLevel, HubSpot or Salesforce, and we set up the connection during onboarding. CSV import with field mapping works today. | Included 100+ CRM and data integrations, including HubSpot, Pipedrive, Zoho CRM and HighLevel. Salesforce on Pro and above. Source: JustCall pricing, integrations |
| Voicemail drop | Coming soon Coming soon: agents leave a recorded voicemail in one click, only on leads with consent evidence your compliance owner approves. | Some plans Manual voicemail drop on Pro and above; automatic voicemail drop with SalesPro. Source: JustCall pricing |
| Compliance tools | Included Internal DNC on every dial, DNC.com screening with your own account, calling windows, state attempt caps, abandon-rate pacing and an audit log. Your agency stays responsible for compliance. | Included A do-not-call list on every plan, calling windows by country and state, and STIR/SHAKEN attestation. JustCall says TCPA, state-law and DNC compliance is your responsibility. Source: JustCall pricing, auto dialer page |
JustCall column from JustCall’s own pages, checked October 7, 2026; each cell links its source. EmberDial column: pricing, compliance tools and power vs predictive dialing.
Published prices
JustCall Team
$39
per user/month billed monthly · $29 billed annually
- 2 licenses minimum
- Unlimited US and Canada minutes
- No Sales Dialer
JustCall Pro
$69
per user/month billed monthly · $49 billed annually
- Power dialer
- Salesforce integration
- Manual voicemail drop
JustCall Pro Plus
$109
per user/month billed monthly · $89 billed annually
- AI Review Assist included
- Real-time agent assist
- AI call scoring
JustCall SalesPro
Price on request
Request a quote
- Predictive and dynamic dialers
- Up to 10 lines
- Automatic voicemail drop
For comparison: one EmberDial license
$99 + 2¢/min
per concurrent calling license a month, billed monthly, plus $0.02 per connected minute
EmberDial pricing and inclusions
- Power and predictive campaigns, plus click-to-call
- 10 US local numbers per license, pooled
- Live transcripts and a summary of every call
- Optional Agent Assist & coaching, $49 per enabled license
Business, from 10 licenses, is also quoted on request, and the AI Review Assist add-on is $9 per user a month on Team and Pro (pricing page). Most extra local numbers are $6 to $10 a month (local numbers page).
JustCall prices from JustCall pricing, checked October 7, 2026, in US dollars before taxes and fees. Quotes and agreements can differ from list prices.
What would your team pay?
At 2,000 connected minutes per agent, with 5 agents and 3 local numbers each, EmberDial comes to $695 a month and a matched JustCall setup to $450.
The example sets EmberDial’s standard rates against the JustCall plan and published add-ons that match what EmberDial includes, line by line, each with its source. Untick anything you don’t need and change the numbers to match your team and your quote. The dialer cost calculator covers Agent Assist packs and setup.
Estimated monthly total
JustCall comes to $245 a month less than EmberDial at these numbers.
With this setup, JustCall costs the same or less at every calling volume.
At these minutes, a JustCall Pro price under $118 per user a month, with the priced add-ons selected, costs less than EmberDial.
EmberDial $695 a month. JustCall $450 a month. JustCall comes to $245 a month less than EmberDial at these numbers.
EmberDial
Standard rates, billed monthly (pricing)
- Calling licenses$495
5 × $99
Power and predictive campaigns, plus click-to-call
- Connected minutes$200
10,000 × $0.02
Ringing doesn’t count
- Local numbersIncluded
15 of 50 included
10 US local numbers per license, pooled
- Number reputation and compliance toolsIncluded
Healthy, Watch or Flagged on every number; DNC checks, calling windows and abandon-rate pacing
- Transcripts, summaries and call reviewsIncluded
On every call
$245(removed)5 × $49
Live guidance on screen, 3,000 assisted minutes per license
Monthly total$695
JustCall, matched setup
Published prices, checked October 7, 2026. Untick anything you don’t need.
JustCall's published list price, checked October 7, 2026. Change it to match your quote.
- JustCall Pro$345
5 × $69
JustCall’s plan with the power dialer. Its predictive and dynamic dialers come with SalesPro, which is quoted.
Source: Sales Dialer FAQ (help center), checked October 7, 2026
- $45
5 × $9
Call summaries and AI scorecards, like EmberDial’s after-call reviews. Transcription is already unlimited on US plans.
Source: JustCall pricing, checked October 7, 2026
- $60
10 × $6 beyond 5 included; one free per paid user; most local numbers cost $6 to $10 a month
Local caller ID numbers, like the numbers EmberDial includes with each license.
Source: local numbers page, checked October 7, 2026
- Spam remediationIncluded
On every plan; Number Health comes with SalesPro
Number reputation, like EmberDial’s Healthy, Watch or Flagged status.
Source: JustCall pricing, checked October 7, 2026
Monthly total$450
Unlimited US and Canada outbound minutes under JustCall’s fair usage policy, which excludes call centers and telemarketing and lets JustCall place limits.
From your quote
Enter 0 if calling is included in the per-user price.
Fees or add-ons from your quote, for the whole team.
JustCall prices are per user, with at least 2 licenses. Numbers use the lowest published price, $6 a month. Sources: JustCall pricing, local numbers.
Switching from JustCall: what to test first
- Run a real calling block.Dial a sample list in power mode, then in predictive mode, and count the live conversations each agent reaches in an hour.
- Check the caller ID each lead sees.Confirm the local number chosen for leads in your main states, and open one number’s Healthy, Watch or Flagged status.
- Review a finished call.Find its transcript and summary, and with Agent Assist & coaching its graded review, and check that a manager can coach from them.
- Move a sample of leads.Export a sample from JustCall or your CRM as CSV, import it with field mapping, and check callbacks, dispositions and notes before moving everything. To connect your CRM instead, name it during onboarding.
- Set your compliance rules.Set calling windows and DNC screening for the states you call, and agree who keeps consent records.
- Time your voicemails.Voicemail drop is coming soon. Until it ships, measure how long agents spend leaving voicemails in a normal session before you switch.
EmberDial vs JustCall: questions
Which JustCall plan includes the power dialer?
Pro and above. JustCall’s help center says the Power Dialer is on Pro, Pro Plus, Business and SalesPro, the Team plan has no Sales Dialer, and its Dynamic and Predictive Dialers come with SalesPro. EmberDial campaigns run in power or predictive mode on every license, and agents can also dial by hand from the dialpad (click-to-call).
Is JustCall calling really unlimited?
For ordinary business use. JustCall lists unlimited US and Canada outbound minutes, but its fair usage policy says unlimited calling may not be used for call centers or telemarketing and that it can place limits. EmberDial includes no minutes and bills $0.02 per connected minute.
How much does JustCall SalesPro cost?
JustCall’s pricing page asks you to request a quote for SalesPro, the plan with its predictive and dynamic dialers. EmberDial publishes $99 per concurrent calling license a month plus $0.02 per connected minute; see pricing.
Can I try JustCall before buying?
Yes. JustCall offers a 14-day free trial with access to SalesPro features, and no credit card is required. EmberDial arranges trials with our team after a demo and confirms the terms before it starts.
Sources
JustCall pages, checked October 7, 2026
See EmberDial with your own JustCall numbers
Bring last month’s talk time, your lead source and your current JustCall bill. We’ll walk through the dialer, call review and compliance tools with sample data and price your team at standard rates.