Dialer comparison
EmberDial vs Ringy: CRM with a dialer, or a dialer floor?
Ringy is a sales CRM with a softphone and a power dialer add-on, popular with insurance agents. EmberDial is a calling workspace with power and predictive campaigns, number reputation and call review. Here is how they compare, and what a team would pay for each.
The short answer
Ringy lists a CRM plan at $119 a month with a Power Dialer add-on at $70 that brings unlimited voice minutes, voicemail drops and call scripting. EmberDial runs power and predictive campaigns and includes local numbers, number reputation, transcripts and call reviews in every license. With the dialer add-on, the two meet at about 4,500 connected minutes per agent a month.
Ringy
$119
a month for the CRM plan as listed, plus $70 a month for the Power Dialer add-on. The page does not say whether prices are per user.
Where Ringy may fit better
- You want a CRM with SMS and email drips and a dialer in one subscription.
- Each agent talks more than about 4,500 connected minutes a month, where the dialer add-on’s unlimited minutes cost less.
- You want voicemail drops and texting today.
EmberDial
$99 + 2¢/min
Per concurrent calling license a month, plus each connected minute. Billed monthly.
Where EmberDial may fit better
- You want predictive campaigns for aged leads, with abandon-rate pacing per campaign.
- You want 10 local numbers per license and a Healthy, Watch or Flagged status on each one.
- You want live transcripts and call summaries on every call, with graded call reviews in the Agent Assist add-on.
- You want pre-dial do-not-call checks, state calling windows and attempt caps built in.
Ringy details checked October 19, 2026: Ringy pricing, power dialer page.
EmberDial and Ringy side by side
Labels used in the table: Published: prices on the public site.Included: in the standard price.Some plans: on some plans only.Add-on: costs extra.Per minute: billed by usage.On request: set up for your team when you ask.Coming soon: not available yet, in progress.Not listed: not found on the pages we checked.
| Topic | EmberDial | Ringy |
|---|---|---|
| Pricing model | Published $99 per concurrent calling license a month plus $0.02 per connected minute, billed monthly. Agents keep their own logins and share licenses across shifts. | Published $119 a month for the CRM plan, with a free trial. Add-ons: Power Dialer $70, Call Scripting $10 and AI Tools $10 a month. Source: Ringy pricing |
| Dial modes | Included Campaigns run in power or predictive mode, and agents can also dial by hand from the dialpad (click-to-call). | Add-on Click-to-call on the base plan. The Power Dialer is an add-on; Ringy’s pages do not say how many lines it dials at once or whether it dials predictively. Source: Ringy pricing, power dialer page |
| Calling minutes | Per minute $0.02 per connected minute; no minutes are included. Ringing doesn’t count. | Per minute 1,000 outbound minutes and 1,000 texts a month included, then $0.01 per outbound minute. The Power Dialer add-on lists unlimited voice minutes. Source: Ringy pricing |
| Numbers and local caller ID | Included 10 US local numbers per license, pooled across your agency ($1 a month for each extra). Local caller ID picks from your own pool by area code, then state, then region. Branded caller ID, your business name on the lead’s screen, is coming soon. | Add-on Local caller ID with a built-in local number tool, at $1 per local number a month. Source: Ringy pricing |
| Number reputation | Included Each number shows Healthy, Watch or Flagged, and high-risk numbers can leave rotation. | Not listed Ringy’s knowledge base tracks carrier violations for texts per number; the pages we checked list no spam-label monitoring for calls. |
| Transcripts and AI | Included Live transcripts, recordings and call summaries with every license. Agent Assist & coaching (suggested next lines, playbook answers to objections, an up-next checklist and a graded review of every call) is an optional $49 per enabled license a month. | Some plans Call recording on every plan. Call scripting with an AI script tool and AI reply suggestions are add-ons; the pages we checked list no call transcription. Source: Ringy pricing, power dialer page |
| CRM integrations | On request Connected on request: name your CRM, such as HighLevel, HubSpot or Salesforce, and we set up the connection during onboarding. CSV import with field mapping works today. | Included Ringy is a CRM, with lead statuses, routing rules and SMS and email drips, plus Zapier for other tools. Source: Ringy pricing, power dialer page |
| Voicemail drop | Coming soon Coming soon: agents leave a recorded voicemail in one click, only on leads with consent evidence your compliance owner approves. | Add-on Voicemail drops with the Power Dialer add-on, after the lead’s voicemail beep; a Skip The Beep add-on is sold separately. |
| Compliance tools | Included Internal DNC on every dial, DNC.com screening with your own account, calling windows, state attempt caps, abandon-rate pacing and an audit log. Your agency stays responsible for compliance. | Not listed The power dialer page mentions keeping dropped calls under 3%; the pages we checked list no do-not-call checks. Source: power dialer page |
Ringy column from Ringy’s own pages, checked October 19, 2026; each cell links its source. EmberDial column: pricing, compliance tools and power vs predictive dialing.
Published prices
Ringy Ringy CRM
$119
a month as listed
- CRM and cloud softphone with click-to-call
- 1,000 outbound minutes and 1,000 texts a month
- Call recording and local caller ID
Ringy Power Dialer add-on
+$70
a month
- Unlimited voice minutes
- Voicemail drops
- Call scripting and agent coaching
For comparison: one EmberDial license
$99 + 2¢/min
per concurrent calling license a month, billed monthly, plus $0.02 per connected minute
EmberDial pricing and inclusions
- Power and predictive campaigns, plus click-to-call
- 10 US local numbers per license, pooled
- Live transcripts and a summary of every call
- Optional Agent Assist & coaching, $49 per enabled license
Ringy’s pricing page shows $119/mo, while its page description says $109; local numbers are $1 a month each, and usage past the included allowance is $0.01 per outbound minute or text (pricing page).
Ringy prices from Ringy pricing, checked October 19, 2026, in US dollars before taxes and fees. Quotes and agreements can differ from list prices.
What would your team pay?
At 2,000 connected minutes per agent, with 5 agents and 3 local numbers each, EmberDial comes to $695 a month and a matched Ringy setup to $960.
The example sets EmberDial’s standard rates against the Ringy plan and published add-ons that match what EmberDial includes, line by line, each with its source. Untick anything you don’t need and change the numbers to match your team and your quote. The dialer cost calculator covers Agent Assist packs and setup.
Estimated monthly total
EmberDial comes to $265 a month less than Ringy at these numbers.
The totals meet at about 4,650 connected minutes per agent a month (78 hours). Below that, EmberDial costs less; above it, Ringy costs less.
At these minutes, a Ringy CRM price under $66 per seat a month, with the priced add-ons selected, costs less than EmberDial.
EmberDial $695 a month. Ringy $960 a month. EmberDial comes to $265 a month less than Ringy at these numbers.
EmberDial
Standard rates, billed monthly (pricing)
- Calling licenses$495
5 × $99
Power and predictive campaigns, plus click-to-call
- Connected minutes$200
10,000 × $0.02
Ringing doesn’t count
- Local numbersIncluded
15 of 50 included
10 US local numbers per license, pooled
- Number reputation and compliance toolsIncluded
Healthy, Watch or Flagged on every number; DNC checks, calling windows and abandon-rate pacing
- Transcripts, summaries and call reviewsIncluded
On every call
$245(removed)5 × $49
Live guidance on screen, 3,000 assisted minutes per license
Monthly total$695
Ringy, matched setup
Published prices, checked October 19, 2026. Untick anything you don’t need.
Ringy's published list price, checked October 19, 2026. Change it to match your quote.
- Ringy CRM$595
5 × $119
Ringy’s CRM plan with its softphone, the base for the Power Dialer add-on.
Source: Ringy pricing, checked October 19, 2026
- $350
5 × $70; a month
Campaign dialing with unlimited voice minutes, like EmberDial’s power campaigns.
Source: Ringy pricing, checked October 19, 2026
- $15
15 × $1; a month per local number
Local caller ID numbers, like the numbers EmberDial includes with each license.
Source: Ringy pricing, checked October 19, 2026
- Spam-label monitoringNot listed
Number reputation status, like EmberDial’s Healthy, Watch or Flagged.
Source: carrier violations best practices, checked October 19, 2026
Monthly total$960
The Power Dialer add-on lists unlimited voice minutes (Ringy pricing).
From your quote
Enter 0 if calling is included in the per-seat price.
Fees or add-ons from your quote, for the whole team.
Ringy’s pricing page does not say whether its prices are per user, so this check prices each seat. Sources: Ringy pricing.
Switching from Ringy: what to test first
- Run a real calling block.Dial a sample list in power mode, then in predictive mode, and count the live conversations each agent reaches in an hour.
- Check the caller ID each lead sees.Confirm the local number chosen for leads in your main states, and open one number’s Healthy, Watch or Flagged status.
- Review a finished call.Find its transcript and summary, and with Agent Assist & coaching its graded review, and check that a manager can coach from them.
- Move a sample of leads.Export a sample from Ringy or your CRM as CSV, import it with field mapping, and check callbacks, dispositions and notes before moving everything. To connect your CRM instead, name it during onboarding.
- Set your compliance rules.Set calling windows and DNC screening for the states you call, and agree who keeps consent records.
- Time your voicemails.Voicemail drop is coming soon. Until it ships, measure how long agents spend leaving voicemails in a normal session before you switch.
EmberDial vs Ringy: questions
How much does Ringy cost?
Ringy’s pricing page lists $119 a month for its CRM, plus $70 a month for the Power Dialer add-on and $1 a month per local number. EmberDial is $99 per concurrent calling license a month plus $0.02 per connected minute, with 10 local numbers per license; see pricing.
Is Ringy a predictive dialer?
Ringy sells a Power Dialer add-on, and its pages do not say how many lines it dials at once or whether it dials predictively. EmberDial campaigns run in power or predictive mode, and agents can also dial by hand from the dialpad (click-to-call).
Is Ringy cheaper than EmberDial?
It depends on talk time. With the Power Dialer add-on, Ringy lists $189 a month with unlimited voice minutes, so EmberDial costs less below about 4,500 connected minutes per agent a month and Ringy costs less above that. Numbers change the totals; the cost check includes them.
Does Ringy have a CRM?
Yes. Ringy is a sales CRM with lead statuses, routing rules and SMS and email drips. EmberDial has no built-in CRM: it imports leads by CSV with field mapping and connects your CRM on request during onboarding.
Sources
Ringy pages, checked October 19, 2026
See EmberDial with your own Ringy numbers
Bring last month’s talk time, your lead source and your current Ringy bill. We’ll walk through the dialer, call review and compliance tools with sample data and price your team at standard rates.